what is difference between override mandatory and mandatory checkbox in dictionary override?

[Prathamesh Cha1]

Hi Team,

what is difference between override mandatory and mandatory checkbox in dictionary override?

Thanks

[Nikhil Bajaj9 · Accepted solution]

Hi,

Override mandatory (Property) - You are informing ServiceNow that you want to override this particular property.

Mandatory checkbox (Value) - You are informing ServiceNow that you want to make any field mandatory or not mandatory. 

Regards,

Nikhil Bajaj

[Juhi Poddar · Accepted solution]

Hello @Prathamesh Cha1 

Let's say we have Parent table Task & extended table Incident. Now all the fields in task table is present in incident table. Field1 in task table is a mandatory field so by default in Incident table also it is mandatory. If we want to override the mandatory thing then on clicking  override mandatory  will show mandatory checkbox. Uncheck the mandatory field and therefore Field1 is not mandatory in Incident table. Similarly reverse can be done. 

This will override the mandatory configuration from parent table to child table.

Example:

Here cmdb_ci field if not set to mandatory in task table can be set in Incident table.

In short Override mandatory will enable the mandatory field which can further be checked/unchecked based on requirement to override the dictionary.

Hope this helps!

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps others find the solution more easily and supports the community!"

Thank You
Juhi Poddar

[Dr Atul G- LNG]

Hi @Prathamesh Cha1 

Dictionary override  is process when you want to make changes in extended tables.

Mandatory: A filed which was not mandatory but you want to make it mandatory. 

Override Mandatory: Select the check box to display the Mandatory field, which overrides whether the field on the extended table must contain a value to save a record.

[Prathamesh Cha1]

Hi @Dr Atul G- LNG ,

Can you elaborate more abouth the actual difference between them.

Thanks

[Nikhil Bajaj9 · Accepted solution]

Hi,

Override mandatory (Property) - You are informing ServiceNow that you want to override this particular property.

Mandatory checkbox (Value) - You are informing ServiceNow that you want to make any field mandatory or not mandatory. 

Regards,

Nikhil Bajaj

[Juhi Poddar · Accepted solution]

Hello @Prathamesh Cha1 

Let's say we have Parent table Task & extended table Incident. Now all the fields in task table is present in incident table. Field1 in task table is a mandatory field so by default in Incident table also it is mandatory. If we want to override the mandatory thing then on clicking  override mandatory  will show mandatory checkbox. Uncheck the mandatory field and therefore Field1 is not mandatory in Incident table. Similarly reverse can be done. 

This will override the mandatory configuration from parent table to child table.

Example:

Here cmdb_ci field if not set to mandatory in task table can be set in Incident table.

In short Override mandatory will enable the mandatory field which can further be checked/unchecked based on requirement to override the dictionary.

Hope this helps!

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps others find the solution more easily and supports the community!"

Thank You
Juhi Poddar