What is not captured in Update Sets?

[Azeemk]

Could someone help me in understanding what isn't captured in an Update Set.

[Anand Kumar P]

Hi @Azeemk ,
Type sys_dictionary.LIST and bring Attributes column and search for update_synch=false those will not capture in updatesets.
&
Users, Role,Data, Scheduled jobs.

If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand

[SD_Chandan]

Hi @Azeemk ,
❌ What Is Not Captured in Update Sets
Here’s a list of common items not captured:

Item Description
Data records Actual data like incidents, users, CMDB records, etc.
Scheduled Jobs Only the definition is captured, not the runtime state.
System Logs Logs, history, and audit records are not captured.
Attachments Files attached to records are not included.
Email Templates Some email layout changes may not be captured.
Reports (executed) Report results are not captured, only definitions.
Scripted REST APIs (runtime state) Definitions are captured, but runtime data is not.
ACL runtime changes ACLs are captured, but runtime evaluations are not.
Users and Groups User/group records are considered data, not config.
Application Files Some files created via Studio may not be in Update Sets unless explic

📚 ServiceNow Documentation on Update Sets
🔗 Update Sets Overview
Explains what Update Sets are, how they work, and their purpose in moving customizations between instances.

🔗 What Update Sets Capture and Don’t Capture
Lists the limitations of Update Sets, including what types of records and configurations are not captured.

🔗 Best Practices for Using Update Sets
Offers guidance on how to manage Update Sets effectively and avoid common pitfalls.