what is scoped application? how we can use in servicenow?

[syedfarhan]

what is scoped application?   Can anybody give me an example

[skylarbarth]

How often do you find yourself actually making an app scope to implement ticketing (ITIL/ incident problem change) ?

[syedfarhan]

Thanks alot William..

[Pradeep Sharma]

Hi Syed,

Please go through the below training content link for more info.

ServiceNow Developers

Please let me know if you have any questions.

[Joe56]

A small update:

The wiki is being retired. Documentation about scoped applications can be found here (Jakarta release) Application scope.

The training link for building an app has moved here:

https://developer.servicenow.com/app.do#!/trainlist/app_store_learnv2_buildneedit_jakarta_build_the_...

[Swarup Patra]

A scoped application in ServiceNow is a modular collection of application files that are developed within a defined scope, or boundary. This scope ensures that the application's resources, such as scripts, tables, and UI pages, do not conflict with or overwrite the resources of other applications. Here's an example of a scoped application: Let's say you want to create an application to manage employee onboarding in your organization. This application would need to include several components, such as a table to store employee information, a workflow to manage the onboarding process, and a user interface for HR staff to interact with the application. In ServiceNow, you could create this as a scoped application. The application would have its own unique scope, separate from the global scope and other application scopes. This means that the tables, scripts, and UI pages you create for this application would not interfere with those of other applications. Here are the key points: - Scoped applications in ServiceNow are modular collections of application files developed within a defined scope. - The scope ensures that the application's resources do not conflict with or overwrite the resources of other applications. - An example of a scoped application could be an employee onboarding management system, which includes components like a table for employee information, a workflow for the onboarding process, and a user interface for HR staff. - This application would have its own unique scope, separate from the global scope and other application scopes, ensuring that its components do not interfere with those of other applications. nowKB.com