Developer

Similarity Definition failing after Australia upgrade - NCE0079

Hi all,After upgrading to the Australia release, all Predictive Intelligence Similarity Definition models are failing with:“NCE0079: Input data is null or empty”What I've already checked:Predictive Intelligence plugins are activeTested Long Descripti...

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PDI

Hello all, I requested my PDI some weeks ago but i haven't receive any response as yet. I just wanted to see if this is normal for this process.

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Prevent non MI managers from adding/removing related records on MI incidents

Hi all, We have a requirement to lock down the related records so nobody can add/update/remove records from a Major Incident EXCEPT users with major_incident_manager role.This is for the SOW workspace. An example would be the affected CIs (task_ci) r...

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Hide/Remove SAVE button on customer survey in service portal

Hi All, How to hide/remove the SAVE button on survey form(customer survey) in service portal. I have modified assessment_take2 to hide SAVE button on platform and it works fine. How to hide the same in service portal? Can any one please help. Than...

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How to remove the Savbe button from Surveys and Assessments widget

Hi:I need to remove the Save button from the Surveys and Assessments portal form at:https://instance.service-now.com/sp?id=take_survey&instance_id=1cfb6eeb474ae650661a527a516d43a4How do I do that?Thank you!

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GlideAjax returning null from Script Include

I'm trying to convert List Collector sys_ids to user names using GlideAjax. The List Collector returns comma-separated sys_ids, which I pass to a client-callable Script Include. However, the GlideAjax response is always null. Script include var getwa...

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Can we change position of Security incident task related links into a realted list in form?

Hello! i want to know if in Security Incident request we can change position or make it a tab in a related list in form the security response task to make it more visible to the user at first site without scrolling long time ?

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After upgrading to Australia version -in the customer service portal, customer lost access to report

Hi Team,After upgrading to Australia version -in the customer service portal, customer lost access to report view for 2 reports although we have access permissions to table. snc_external and other roles are already given How can we fix this, lot of u...

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Resolved! Clear the value while adding to Add to cart

Hello All,I need to clear the of the catalog form while clicking on add to cart.I wrote a script in on submit to clear the value.But it will not store in the table.Can you please suggest a solution for this?Thanks

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Scripting and Coding

Resolved! How to group records by a certain field when a widget is clicked on in EA Workspace

In ServiceNow, I'm working on the below widgets:At the moment, when I click on any of the 4 bottom widgets, the numbers are shown based on the field they are grouped by. However, when I click on any of the widgets, they open all of the records from t...

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Building ServiceNow apps via Claude Code and the ServiceNow SDK

Vibe Coding with Claude Code + ServiceNow SDK This is a series of short episodes (around three minutes each) that walk you through building native ServiceNow apps from your terminal using Claude Code and the ServiceNow SDK. Each episode covers one ...

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license compliance and role assignment timing

I recently discovered the feature for temporary role assignment in ServiceNow, and I am currently evaluating its feasibility for our organization. However, I have a concern regarding license management. If we implement a mechanism to grant roles temp...

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Swagger CLI deprecated - what API testing CLI tool do you use now?

We vibe a lot these days, but would also need a tool to:- Validate OpenAPI specs- Bundle multi-file specs into one- Resolve $ref referencesJust like we use Swagger CLI before. So wonder if there is a Swagger CLI alternative for it?

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Best practice for multi-stage approval processes in Flow Designer

I am looking for advice on implementing multi-stage approval processes in Flow Designer. In Japan, we often require a sequential/escalated approval process (e.g., Manager -> Department Head -> Division Director). However, the default "Ask for Approva...

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incident task table showing empty rows.

when i create a new incident task record by filling each fields, then after creation, all i see is a record with all empty values,but when i open the record, i can see the values i filled.

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