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What is the difference between 'Help' and 'Hint' columns in Labels related list of a table's field dictionary entry?

Pranshu3
Tera Expert

Hi all,

I could see 'Help' and 'Hint' as separate columns in Labels related list of a table's field dictionary entry.
Are they meant to do the same task (display hint on hover over the field in a record form) or, separate use?
Could you please help me resolve the idea behind separate columns?

Thanks!

1 ACCEPTED SOLUTION

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

Help: Helpful text stored in the record (it's currently not used anywhere in the platform)

Hint: A short description of the field that displays when the user hovers over it.

Example of Hint label field usage:

find_real_file.png

Any other information, please refer to the following documentation:

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/reference-pages/t...

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

View solution in original post

1 REPLY 1

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

Help: Helpful text stored in the record (it's currently not used anywhere in the platform)

Hint: A short description of the field that displays when the user hovers over it.

Example of Hint label field usage:

find_real_file.png

Any other information, please refer to the following documentation:

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/reference-pages/t...

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto