What is the difference between knowledge owner and Manger in roles wise and capabilities wise

[sekharksnow]

I want to know in knowledge management the difference between knowledge base Owner and manager. What are the varying responsibilities and roles that differentiate them?

[AndersBGS]

Hi @sekharksnow ,

Please take a look at the product documentation located here: https://docs.servicenow.com/en-US/bundle/utah-servicenow-platform/page/product/knowledge-management/...

You can also see this community post which refers to the same question: https://www.servicenow.com/community/now-platform-forum/what-is-the-difference-between-a-knowledge-b...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Kalyani Jangam1 · Accepted solution]

Hi @sekharksnow 

Please check below docs for reference

https://ut.service-now.com/sp?id=kb_article&number=KB0015039#:~:text=The%20Knowledge%20Base%20Owner%....

https://www.servicenow.com/community/now-platform-forum/what-is-the-difference-between-a-knowledge-b...

Please Mark Helpful and Correct if it really helps you.