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02-19-2024 04:37 AM
Solved! Go to Solution.
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02-19-2024 04:53 AM
Hi @Udbhav
You can create UI policy
You need to click on Show related Field (at the last in drop down)
and select caller.Releated Field (my case for change table)
and then use script tab to show alert.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-19-2024 04:40 AM
Hi @Udbhav
What you want to achieve and what script you are running?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-19-2024 04:49 AM
Hi AG,
Actually, I am confused.....problem is, if caller is VIP then I want to get notified via alert.
So, I write this simple code but in alert box is blank when popup.
Can you please guide where I am getting wrong.
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02-19-2024 04:53 AM
Hi @Udbhav
You can create UI policy
You need to click on Show related Field (at the last in drop down)
and select caller.Releated Field (my case for change table)
and then use script tab to show alert.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
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02-19-2024 05:02 AM
Yes AG,
I was trying to achieve it with Client script. But ya thanks for the help I can do it with UI Policy as well, don't know how it slipped from my mind.
By the way, what a coincidence....I got to know about you today from "Chai Pe Charcha" with Ravi and Omender.
And here you came to help me.😀