What is the use of sent to event creator checkbox in notification?

PP12
Giga Contributor

Hi I am triggering notification through event -

BR (after insert) -

gs.eventQueue('Notify_Assigned_to',current,current.assigned_to,"");

Here whats happening if i am checking event parm1 checkbox only then the mail is not triggering

if i am checking both event parm1 and event parm 2 the mail is also not triggering.

but if i am checking sent to event creator,event parm 1 and parm 2 box then the mail is triggering.

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Can anyone tell me what should be exactly the right step to follow? and whats happening exactly?

17 REPLIES 17

Could you please mark reply as correct and close the thread if dont have follow up question?

 

PP12
Giga Contributor

i want to display the first name of the recipient in email template-

Dear "First_name" , -- first name of the assigned to member, i know from fields folder you can choose the variable first name but if its a customized field then how to achieve it?

 

how to mention it in BR for event?

 I have not got your question correctly .Can you rephrase your question .

If its a reference field you can just dot walk to the fields values 

and please refer to the below link if it helps.

https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/notification/reference/r_AccessingEmailObjsWithVars.html

 

Mark this as correct if it helps

Thanks,

Siva