What is the use of sent to event creator checkbox in notification?
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‎12-17-2018 05:13 AM
Hi I am triggering notification through event -
BR (after insert) -
gs.eventQueue('Notify_Assigned_to',current,current.assigned_to,"");
Here whats happening if i am checking event parm1 checkbox only then the mail is not triggering
if i am checking both event parm1 and event parm 2 the mail is also not triggering.
but if i am checking sent to event creator,event parm 1 and parm 2 box then the mail is triggering.
Can anyone tell me what should be exactly the right step to follow? and whats happening exactly?

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‎12-19-2018 02:55 AM
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‎12-20-2018 10:58 PM
i want to display the first name of the recipient in email template-
Dear "First_name" , -- first name of the assigned to member, i know from fields folder you can choose the variable first name but if its a customized field then how to achieve it?
how to mention it in BR for event?

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‎12-21-2018 05:38 AM
I have not got your question correctly .Can you rephrase your question .
If its a reference field you can just dot walk to the fields values
and please refer to the below link if it helps.
https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/notification/reference/r_AccessingEmailObjsWithVars.html
Mark this as correct if it helps
Thanks,
Siva
Could you please mark reply as correct and close the thread if dont have follow up question?