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What Should I Know Before Starting On-Demand App Development?

jademerlin2
Kilo Explorer

Hi everyone,

I'm planning to learn more about on-demand app development and would appreciate some guidance from those who have experience building or launching these types of applications.

Before getting started, I have a few questions:

1. What are the key things I should know before starting on-demand app development?
2. Which industries benefit the most from on-demand applications today?
3. What are the must-have features for a successful on-demand app?
4. Is it better to build a native app or use a cross-platform framework?
5. Which technologies or development frameworks do you recommend for beginners?

I'd love to hear your experiences and recommendations.

Thanks in advance!

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @jademerlin2 

 

Application development is about building a new application from scratch. It starts with understanding the business need, identifying the problem to solve, and deciding on the best approach to build the solution. There are many factors involved, such as business requirements, architecture, technology choices, integrations, scalability, security, and user experience. Let me try to answer each of these points based on my experience.

 

1. What are the key things I should know before starting on-demand app development?

Atul:
The first step is to understand the business need and the business use case. Identify what problem the application is trying to solve and whether it can be built using existing platform capabilities or if it requires development from scratch.

You should also understand:

  • What data is required.
  • Where the data will come from.
  • Whether integrations are needed.
  • Whether existing components can be reused.

Once these are clear, design the application architecture and then move into development.


2. Which industries benefit the most from on-demand applications today?

Atul:
Almost every industry benefits from custom or on-demand applications. Organizations build these applications when an off-the-shelf solution does not completely meet their business requirements.

It is difficult to say one industry benefits more than another, as healthcare, banking, manufacturing, retail, telecom, education, and many others all use custom applications as part of their digital portfolio.


3. What are the must-have features for a successful on-demand app?

Atul:
There is no single answer because every application has different business needs.

However, today User Experience (UI/UX) is one of the most important factors. An application should:

  • Be easy to use.
  • Have a clean and intuitive interface.
  • Be easy to maintain.
  • Include reporting and analytics where required.
  • Be scalable and secure.

With AI becoming increasingly important, adding AI capabilities where they provide real business value is also worth considering.


4. Is it better to build a native app or use a cross-platform framework?

Atul:
It depends on the nature of the application.

If you are already working on a platform like ServiceNow, it is usually best to build using the platform capabilities.

If you are developing outside a specific platform, then cross-platform frameworks can be a good option as they allow you to build once and support multiple platforms while integrating with different technologies.


5. Which technologies or development frameworks do you recommend for beginners?

Atul:
Start with the fundamentals before choosing a framework.

Learn:

  • HTML, CSS, and JavaScript.
  • Basic database concepts.
  • REST APIs and integrations.
  • Git/GitHub for version control.

Once you are comfortable with the basics, choose a platform or framework based on your career goals. For ServiceNow developers, start with the Now Platform, JavaScript, Flow Designer, IntegrationHub, and App Engine Studio. If you're interested in general application development, frameworks such as React, Angular, Node.js, or .NET are excellent options.

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

Tanushree Maiti
Tera Patron

Hi @jademerlin2 

 

Read this Servicenow Page : https://www.servicenow.com/workflows/creator-workflows/what-is-application-development.html

 

Also check:

Developing your application 

 https://www.servicenow.com/community/app-development/ct-p/app-development

https://www.servicenow.com/solutions/application-development.html

https://www.youtube.com/watch?v=78SZeeIlMxU&t=299s

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti