App Dev Overview Products Resources
Solutions Application Development Build AI-powered apps in days, not months. Deliver smarter workflows with autonomous agents that analyze, strategize, and take action. Try Now Read Report
Organizations worldwide trust ServiceNow
Build smarter apps with AI-powered workflows Create intelligent apps with ServiceNow AI Agents that reason, plan, and act on your behalf.
AI Agents ServiceNow AI Agents act autonomously and proactively on your behalf. They solve business challenges in IT, customer service, HR, and beyond to drive exponential productivity.  Video CTA Learn More App Engine Move beyond static automation to scale your development teams. Create intelligent apps that embed powerful AI agents to reason, plan, and act. Video CTA Learn More Integration Hub Connect hundreds of modern enterprise apps instantly to ServiceNow using prebuilt spokes. If your app doesn't already exist, create it using a GenAI-powered spoke generator. Video CTA Learn More Workflow Data Fabric Data fabric connects all of your data, wherever it resides, on one unified platform. Fuel AI agents with the right information to take action—across every corner of your business. Video CTA Learn More
Find ServiceNow app dev solutions by use case
AI-Infused Apps
Elevate experiences with AI-powered proactive apps Revolutionize app dev with AI agents. Accelerate and simplify application development, manage knowledge bases, support faster releases, and much more. Watch Video (5:10)
Solution includes: Now Assist for App Engine App Engine
“App Engine is one of the greatest products we have seen. We can develop bespoke applications very quickly so employees can use them to make their lives easier. Processes that once took days now take minutes.” Sriram Gopalakrishnan President and Head of Technology Services and Delivery, Mindsprint
Developer Tools
Build smarter and deploy faster Use AI tools in a unified environment to innovate, create, and deploy apps faster. Manage metadata centrally and rapidly scale automations across ServiceNow developer studios. Watch Video (3:10)
Solution includes: Now Assist for Creator ServiceNow Studio
“App Engine is highly flexible, and with Now Assist for Creator, even citizen developers can create application prototypes.” Yuichiro Sato Acting Director, Syslabo Co., Ltd.
Governance
Scale safely with governance Set guardrails throughout development based on tested, accurate AI. Create AI agents grounded in your trusted data to reduce manual work for admins and minimize bottlenecks. Watch Video (4:57)
Solution includes: App Engine Management Center
“ServiceNow makes it easy to integrate with other systems, ensuring data security and seamless processes that take efficiency to a new level.” Ajay Vuppala Manager of the ServiceNow AI Platform, Hitachi Vantara
Industry leaders rely on ServiceNow See All Stories 2x faster onboarding. Syslabo enables citizen development with AI Agents Video CTA Learn More 14K hours saved. Danone automates to tackle impending food crisis Video CTA Learn More 20% boost in dev. Hitachi Vantara's AI workflows unlock productivity      Video CTA Learn More 22%  less time. Mindsprint boosts service with App Engine Video CTA Learn More 1M  hours automated. Siemens GBS enriches employee experience Video CTA Learn More
Explore ServiceNow app dev solutions by industry
Technology Providers
Build to power service delivery Build apps that support the way you deliver software, services, or infrstructure using tools built for flexibility, speed, and scale.  Learn More
Solution includes: App Engine Workflow Data Fabric
National Government
Move from expensive, bespoke apps to low code Increase efficiency by using one AI platform with built-in app development governance. Learn More
Solution includes: App Engine Now Assist for Creator
Banking
Fast-track digital banking innovation Boost banking efficiency by letting AI agents the handle repetitive tasks. Design intelligent apps that analyze data, enhance decision-making, and streamline processes. Learn More
Solution includes: App Engine Workflow Data Fabric
Telecom
Innovate with AI to deliver value faster Accelerate innovation and integration, cut costs, and automate workflows through AI-driven app development.  Learn More
Solution includes: App Engine Workflow Data Fabric
Manufacturing
Create low code apps to drive business efficiency Use AI-driven app development tools to streamline operations, enhance collaboration, and infuse data-driven decision making into your manufacturing business.  Learn More
Solution includes: App Engine Workflow Data Fabric
Healthcare
Accelerate smarter care delivery Fuel healthcare innovation, cut costs, and empower care teams with AI-driven app development built for better outcomes.  Learn More
Solution includes: App Engine Workflow Data Fabric
Frequently asked questions Expand All Collapse All What is application development?
Application development is the creative process of planning, designing, building, and testing software that helps people or businesses solve problems or accomplish tasks—whether that’s ordering food, tracking fitness, or running a company more smoothly. It’s a bit like constructing a house: you start with an idea, draw up blueprints, build and test everything, and then make improvements as needed. The result is a digital tool tailored to fit specific needs, making daily life or work a little easier and more enjoyable.
What are AI agents and how can they help transform your app ecosystem?
An AI agent is an autonomous system designed to gather data, make decisions, and execute tasks to achieve predefined goals. ServiceNow AI Agents are built into the ServiceNow AI Platform. Integrating AI agents into your app ecosystem automates tasks, connects different platforms, and enables smarter, faster, and more efficient app experiences for users.
What is low code?
Low code is a way to build apps using easy, visual tools like drag-and-drop and point-and-click, so you don’t have to write lots of complicated code. It’s designed to be friendly for people who aren’t tech experts—think of it as putting together a puzzle where most of the pieces are already shaped for you. With low code, almost anyone can create a useful app, making digital tasks quicker and more accessible for everyone.
What is a citizen developer?
A citizen developer is someone without formal programming training who uses easy, visual tools to build apps that solve everyday business or team problems—think of it like making a custom checklist or workflow without writing a single line of code. These individuals often work in departments outside of IT and are empowered to create solutions quickly, thanks to user-friendly platforms that let them drag and drop features into place. By tapping into their unique knowledge of how things really work, citizen developers help companies move faster, innovate more, and free up IT teams to focus on bigger challenges.


Let’s put AI to work for app dev Our experts can help you get started evaluating the solution that best fits your needs. Schedule a custom demo for app development to see how it would work in your specific environment.  Connect With Us
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