When Category is Application show Configuration Item field on Propose a new Standard Change Template
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05-18-2024 10:49 PM - edited 05-18-2024 10:50 PM
Hello!
I want to display Configuration Item field when Category is Application on Propose a new Standard Change Template.
I tried UI Policy but it is not working on template. Is there anyway I can achieve this.
Please find screenshots below. All the help is appreciated.
Thank you
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05-18-2024 11:20 PM
Hi
Is the configuration field available in form level ?

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05-19-2024 05:00 AM
Hi @SNewbies ,
Please check out this link
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0825658
Please hit helpful and accept this as a solution if it solved your problem.
Thank you!