When Category is Application show Configuration Item field on Propose a new Standard Change Template

SNewbies
Tera Contributor

Hello!

 

I want to display Configuration Item field when Category is Application on Propose a new Standard Change Template.

I tried UI Policy but it is not working on template. Is there anyway I can achieve this.

Please find screenshots below. All the help is appreciated.

Thank you

 

SNewbies_0-1716097800343.pngSNewbies_1-1716097807595.png

 

2 REPLIES 2

Harshi05
Tera Contributor

Hi 

Is the configuration field available in form level ? 

Community Alums
Not applicable

Hi @SNewbies ,

Please check out this link 
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0825658

Please hit helpful and accept this as a solution if it solved your problem.
Thank you!