when to use Business Rules & UI Action

[Mr_Blue]

Hello All,

Can some one please guide me about UI Action & Business Rules.

1 ) On what scenario should i use : UI Action & Business Rules.

2 ) what is the actual difference between : UI Action & Business Rules.

3 ) On what scenario should i use UI Action in Client side.

4 ) Can some one please share a real time scenario, when to use what [  UI Action & Business Rules. ]

Thank you in advance ....

[Ravi T · Accepted solution]

Hi, Ui Actions are the buttons and links which can be added to the form or list view Business rules are those which execute on server side you can trigger them when ever there is a record inserted updated deleted or queried this can be before or after according to the requirement UI Action can be on client as well as server side UI Action on client side can be used to validate the field values on the form before performing an action. You can use UI Action when you want to perform a server side or client side Actions when the user clicks the ui action Business rules are used to trigger or perform action when ever there is a change in the records For more information on business rules find the below thread https://community.servicenow.com/community?id=community_question&sys_id=9f3247addb98dbc01dcaf3231f9619c0 For more information on UI Action find the below link https://community.servicenow.com/community?id=community_question&sys_id=048bc361db9cdbc01dcaf3231f96194f Mark it correct/helpful if it helps you Regards Ravi