When we gr.getValue(field _name) return null values for empty columns , How to resolved this issue?

[RAM75]

When we gr.getValue(field _name) return null values for empty columns, How to resolved this issue?

Scenario: we connected two snow systems when creating change requests automatically another system also creates change requests, here sending empty values but their system showing in their columns null, How to resolve this issue.

I am sending below like this:

  var str = {
"uuid": uuid, //Static Value : Same for all instance//"8",
"inputs": { 

"implementation_plan": "" + current.getValue('implementation_plan') + "", // getting null value
"justification": "" + current.getValue('justification') + "",   // getting null value
"risk_impact_analysis": "" + current.getValue('risk_impact_analysis') + "", // getting null value
"test_plan": "" + current.getValue('test_plan') + ""  // getting null value

}

};

or gr.implementation_plan =  current.getValue('implementation_plan')

Thanks

[Mark Roethof · Accepted solution]

Hi there,

Have you tried something like:

var justification = current.getValue('justification') || '';

And then in your inputs, using justification.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

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