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05-28-2015 11:51 AM
Does anyone know where and/or how user images are saved in ServiceNow?
This is the field photo on the sys_user table. This dictionary type extends the String type of field.
It may be my assumption that this field (as a string) is just translated binary and that the images aren't saved like that are saved in the db_image table.
I'd like to know if I'm on the right track or if this is totally off.
Solved! Go to Solution.
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05-28-2015 11:57 AM
They are stored in the sys_attachment table like all other attachments. Here is an example:
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05-28-2015 11:57 AM
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05-28-2015 12:14 PM
Got it.

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06-28-2019 04:27 AM
Since this is the case, then why is there a "photo" field on the sys_user table if nothing is stored there?
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06-28-2019 06:08 AM
Photo is an "image" type field. Images behave differently than other attachments in that the actual picture is displayed on the form or in a list unlike other attachments where you need to click on them to open them in the respective application. So think of the photo/image type field as a "bridge" or API to show the image visually. I hope this helps.