Where can I find ECC Queue Retry Policy in ServiceNow Kingston?

[Halyna]

Hi all, 
I'm trying to find ECC Queue Retry Policy in my free ServiceNow Kingston instance. But it's absent in the list of instance properties. Also  there is no "com.glideapp.ecc_retry_policy" plugin  in the list of available plugins. Where can I find the Retry Policy?

Thank you, Halyna

[Raj68]

Hi Halyna,

Please go through below links:

https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/product/discovery/concept/c_ECCQueueRetryPolicy.html

or 

Application navigator>ECC

TABLE NAME: ecc_queue.LIST

NOTE: Mark correct or helpful if it helps you.

Warm Regards,

Raj patel

[Raj68]

Hi,

Please go through this link also:

https://community.servicenow.com/community?id=community_blog&sys_id=f1cc2265dbd0dbc01dcaf3231f9619c2

NOTE: Mark correct or helpful if it helps you.

Warm Regards,

Raj patel

[Halyna]

I just read an article from the link, but cannot find "Queue Retry Activity" and "Default Queue Retry Policy" from this article in my instance.

Thank you, Halyna

[Halyna]

This is screenshot from the link:

And here is what I see in my instance, there is no "Create Retry Policy" below "Related Links":