where can I find the rule that automatically fills in the short description of a ritm with the short

andreaLuongo
Tera Expert

I could not find the rule that once a catalogue item is used, it utomatically fills in the short description of a rhythm with the short description of the catalogue item.
Initially I searched in the business rules without success, then in the workflows and finally in the include scripts.

1 ACCEPTED SOLUTION

Amit Verma
Kilo Patron
Kilo Patron

Hi @andreaLuongo 

 

We don't have it OOB but you could achieve it easily using a Flow. You can design a flow in Flow Designer that triggers based on submission of a specific catalog item. Inside the flow, you can make use of Update Record action to update the Short Description of the RITM to the short description of the item. Please refer below snips :

 

AmitVerma_0-1705398096163.png

 

Thanks & Regards

Amit Verma


Please mark this response as correct and helpful if it assisted you with your question.

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2 REPLIES 2

Amit Verma
Kilo Patron
Kilo Patron

Hi @andreaLuongo 

 

We don't have it OOB but you could achieve it easily using a Flow. You can design a flow in Flow Designer that triggers based on submission of a specific catalog item. Inside the flow, you can make use of Update Record action to update the Short Description of the RITM to the short description of the item. Please refer below snips :

 

AmitVerma_0-1705398096163.png

 

Thanks & Regards

Amit Verma


Please mark this response as correct and helpful if it assisted you with your question.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @andreaLuongo 

 

This is OOTB and run scripts in background to copy catalog item name in RITM short description. 

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