Where did the favorites option go for Portal side?

[GEM1]

Updated a client to Next Experience and we were under the impression that catalog items on portal side would have the option to be favorited by users.  I have seen this where they click on a star in the corner of the CI before they click it or even within the CI.  We arent seeing this.  I assume it is something that has to be activated somewhere or widgets.  Can anyone point me in the right direction?

[GEM1]

I have seen it where you are on the catalog section where you select an item and you can favorite it there instead of going into each item.  Your way works but I also noticed the favorites menu doesnt appear in the header either

[Sandeep Rajput]

@GEM1 All favourites can be accessed from the My favourite widget on the portal home page.

[GEM1]

@Sandeep Rajput  is this what I will need to do?  https://www.servicenow.com/community/developer-articles/how-to-create-favorites-in-service-portal/ta...

[Sandeep Rajput]

@GEM1 The post talks about the custom implementation of favorite feature which is no longer needed. Please use the following steps to enable favorite feature on your portal.

1. Navigate to Service Portal >> Portal

2. Choose the gear icon to configure the list layout.

Select the Enable Favourite field from the slush bucket and add it into Available section.

Once the. column is added, locate your record of helth portal and double click on the Enable Favorite field. Set this value to true. Save this change.

Now go back to your portal and you should be able to see Favorite menu on the top on your portal.

Hope this helps.

[GEM1]

@Sandeep Rajput  the favorites link is not appearing in the header bar, please advise