Which executes first ,UI policy action or UI policy script?

[Rohith16]

When runnning ui policies ,which executes first ,whether UI policy action or UI policy script?

[Gopi22]

Hi @Robert H , 

I tested as you suggested and I confirm what you mentioned is right. 

Learned something new today, Thank you ! 🙂 

To @anyone who is looking for a confirmed answer here - UI Policy actions gets executed first and then the script. 

Thanks,

Gopikrishnan

[NamanChaturvedi]

Hi @Rohith16

So try a scenario, create an UI policy on incident table, create an UI action to make description field mandatory, under when to apply -> priority is 1-critical. Also create a script in -> Execute if true section - alert("Description mandatory now for P1 incident"). 

Create an incident with this now, you'll notice that the alert runs first, then the description becomes mandatory, which suggests that - UI policy script runs first then the UI policy action runs.

Mark my answer as helpful if applicable.

Thanks
Naman Chaturvedi