Which of the following is the most likely reason why this flow cannot be deleted?

ServiceNow Use6
Tera Guru

Hi,

Which of the following is the most likely reason why this flow cannot be deleted?

I am going for the second option provided it mentions the user's current role. The third option is true too, provided we know the scope of the current application

Nothing is given. How should we assume in the exam? Kindly help.

 

app_store_learnv2_flowdesigner_utah_usingflowdesigner_images_servicenow_fd_quizdeleteflow.png

 

1. The current user is not adela.cervantsz, and only adela.cervantsz can delete the flow because she last updated the flow.
2. The current user does not have the admin role, and only users with the admin role can delete flows.
3. Flow Designer's current application scope is not Global, and only applications in the current application scope can be deleted.
4. The current Status for the flow is Draft, and only flows with a Status of Published can be deleted.
5. Flows cannot be deleted from the list. Open the record and click the Delete button to delete a flow.

 

Regards

Suman P.

1 ACCEPTED SOLUTION

@ServiceNow Use6 It is not necessary that only admin can delete the flows, any user who has delete permission on the sys_hub_flow table can delete it.

 

In the OOTB Delete ACL for sys_hub_flow table a user with admin or flow_designer role can delete a record.

 

Screenshot 2023-11-22 at 1.45.31 PM.png

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3 REPLIES 3

Sandeep Rajput
Tera Patron
Tera Patron

@ServiceNow Use6 I see two strong possibilities here.

1. Flow Designer's current application scope is not Global, and only applications in the current application scope can be deleted.

2. The current user does not have the delete privileges (via delete ACL) to delete the flow.

ServiceNow Use6
Tera Guru

Hi @Sandeep Rajput,

Why can't I say user doesn't have admin rights to delete the flow? How should we expect to know in the exam?

Regards

Suman P.

@ServiceNow Use6 It is not necessary that only admin can delete the flows, any user who has delete permission on the sys_hub_flow table can delete it.

 

In the OOTB Delete ACL for sys_hub_flow table a user with admin or flow_designer role can delete a record.

 

Screenshot 2023-11-22 at 1.45.31 PM.png

Please mark this answer correct and helpful if it addresses your question.