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Who perform Change management Risk Assessment?

BijoyDeb
Tera Contributor

Hi ,

   I want to know that who is responsible for performing the risk assessment associated to change request if any.

I tried searching on servicenow docs, but no luck.

Also, don't know whether only one guy performs it or more than one

Please let me know , thanks!

3 REPLIES 3

msd93
Kilo Sage

Hi @BijoyDeb ,

 

The responsibility for performing a risk assessment in a change request can vary depending on the organizational processes and roles defined within your ServiceNow implementation. However, typically, the responsibility for performing a risk assessment in a change request falls under the Change Manager or Change Advisory Board (CAB).

 

Please mark as helpful, if this response made a difference.

 

Thanks.

Astik Thombare
Tera Sage
Tera Sage

Hi @BijoyDeb,

 

The person responsible for performing the risk assessment associated with a change request in ServiceNow depends on the organization's specific policies and procedures. However, in general, the following people may be involved:

 

  • The change requester: The person who initiates the change request is responsible for identifying and assessing the risks associated with the change.
  • The change manager: The change manager is responsible for approving or denying the change request and for ensuring that the risks are adequately mitigated.
  • The IT team: The IT team is responsible for implementing the change and monitoring for any risks that may arise.
  • The business stakeholders: The business stakeholders are responsible for understanding the risks to their business and ensuring that they are adequately mitigated.

For more information, please go through the following documentation:

 

Change Management - Risk Assessment documentation: Link

Assess a risk documentation: Link

Best Change Management Risk Assessment & Project Management: Link

 

Please mark my answer as correct if it helps you.

 

Thanks & Regards,

Astik Thombare

Hi @BijoyDeb ,

 

Please mark my answer as correct if it helps you.

 

Thanks & Regards,

Astik Thombare