Who perform Change management Risk Assessment?
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09-14-2023 08:17 PM
Hi ,
I want to know that who is responsible for performing the risk assessment associated to change request if any.
I tried searching on servicenow docs, but no luck.
Also, don't know whether only one guy performs it or more than one
Please let me know , thanks!
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09-14-2023 09:13 PM
Hi @BijoyDeb ,
The responsibility for performing a risk assessment in a change request can vary depending on the organizational processes and roles defined within your ServiceNow implementation. However, typically, the responsibility for performing a risk assessment in a change request falls under the Change Manager or Change Advisory Board (CAB).
Please mark as helpful, if this response made a difference.
Thanks.
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09-14-2023 09:21 PM - edited 09-14-2023 09:22 PM
Hi @BijoyDeb,
The person responsible for performing the risk assessment associated with a change request in ServiceNow depends on the organization's specific policies and procedures. However, in general, the following people may be involved:
- The change requester: The person who initiates the change request is responsible for identifying and assessing the risks associated with the change.
- The change manager: The change manager is responsible for approving or denying the change request and for ensuring that the risks are adequately mitigated.
- The IT team: The IT team is responsible for implementing the change and monitoring for any risks that may arise.
- The business stakeholders: The business stakeholders are responsible for understanding the risks to their business and ensuring that they are adequately mitigated.
For more information, please go through the following documentation:
Change Management - Risk Assessment documentation: Link
Assess a risk documentation: Link
Best Change Management Risk Assessment & Project Management: Link
Please mark my answer as correct if it helps you.
Thanks & Regards,
Astik Thombare
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10-02-2023 09:16 PM