- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-29-2025 10:55 PM
Hi Community,
I'm experiencing weird behaviour of a choice type field. The field choice options disappears when user clicks on 'Save as draft' .Otherwise, the options are visible everytime.
Before clicking on 'Save as Draft' UI Action:
Before clicking on 'Save as Draft' UI Action:
Save as Draft UI Action:
Please note that there is no scripting controlling the choice options of this field.
Can anybody please help what could be the iissue?
Thanks,
Ankita
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-30-2025 01:20 AM
I could see that it's a list type field and is it bringing in choices from some table's field?
What happens when you manually save without the button?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-30-2025 01:10 AM - edited 04-30-2025 01:10 AM
Hi @Ankur Bawiskar ,
No BR is clearing the field value. The field is custom one.
Other List type field is working fine except this one.
Thanks,
Ankita
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-30-2025 01:20 AM
I could see that it's a list type field and is it bringing in choices from some table's field?
What happens when you manually save without the button?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader