Why data source is not running despite I attached schedule import to it?

[Manikantahere]

I have created a data source and attached a excel to it.

when I run the data source I got two records created in incident table.

now I just created schedule import and attached it to the data source but no update to the records in incident?
what i am missing?

[Ankur Bawiskar · Accepted solution]

@Manikantahere 

you need to ensure the new file is added to the data source before you run scheduled import.

If you don't do that then it will pick the same file and will ignore the import set rows based on your transform map coalesce logic.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@Manikantahere 

you need to ensure the new file is added to the data source before you run scheduled import.

If you don't do that then it will pick the same file and will ignore the import set rows based on your transform map coalesce logic.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Manikantahere 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Manikantahere]

is there any way we can directly get the data from file stored in pc/OneDrive so that we can skip uploading the document every time ?

[Ankur Bawiskar]

@Manikantahere

for that you will require custom integration and you can pick file from onedrive or pc

I believe I have answered your original question.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Gaurav Rathaur · Accepted solution]

Hi @Manikantahere ,

Please ensure that the new file is added to the Data Source before running the Scheduled Import.

If this step is missed, the system may pick up the previous file again, and depending on your Transform Map's coalesce logic, it might ignore the new import set rows.

If you found this response helpful, kindly mark it as correct and close the thread to assist future readers.