Why isn't my Change State transitioning automatically?

[Rich7]

I have modified our Change Request to use the Change Model transitions but the OOTB one that goes from Implement to Review is not automatically transitioning.  I have setup the Transition to be automatic with no conditions and yet it still don't work.  Where can I look to try and troubleshoot?

[psyherin]

Hi Rich,

If you see the hint on Automatic transition it says transition to this state automatically IF the conditions are met so it looks like you need a model state transition conditions to kick off the automation.

Regards

[Rich7]

I tried putting a condition too but it still didn't work

[benedikt]

It looks like there is one Business Rule missing to run the Automatic Change Model transitions.
I'll create a case for this.

As workaround I created one new BR on change_request for insert and on update:
Condition: Model is not empty
Script:
(function executeRule(current, previous /*null when async*/) {
    var changeModel = new ChangeModel(current.chg_model.getRefRecord());
    changeModel.applyAutomaticTransition(current);
})(current, previous);

[Cruz Melendi]

Hi,

Have you verified that you have a flow with the action Evaluate Change Model triggered for this state transition?

Regards