‎05-25-2015 03:10 PM
Hello, I'm trying to trigger a workflow when certain condition is met and then I want to notify the users about the change through an email. I want to use the existing template I've created but the mail doesn't gets delivered.
‎05-25-2015 03:16 PM
Have you tried registering an event to fire upon the met conditions? I believe that is how you would do this via workflow.
‎05-25-2015 03:39 PM
Can you please tell me how to do that. I have no idea about that. thanks in advance.
‎05-25-2015 08:13 PM
- Create an event under event registry
- Use the event when creating your notification
- Trigger the event using the workflow activity
‎05-25-2015 10:35 PM
Hi Harika,
Please go through the below link for more info on how to register an event.
http://wiki.servicenow.com/index.php?title=Event_Registry#gsc.tab=0
