Workflow is not getting triggered for change request

[Mahalakshmi Rav]

Hello,

I made some modifications in the "Normal change workflow" and published the latest version. But when i create a new change, the workflow is not getting triggered and also I'm unable to see the "Show workflow" related link on the change form. I checked the UI action and that is active. 

Any guidance will be more helpful.

Thanks.

[Sumanth16]

Hi @Mahalakshmi Rav ,

can you check this workflow is being checked out

If not then

go to wf_workflow_version.list and search for the workflow that you are missing. Check if it's there. It might be unpublished.
publish it

If not then load this xml to wf_workflow_version table via import xml

I would first validate that there are no workflows running by going to Workflow > All Contexts and making sure there aren't any for the records in question. Other than that I would look and see if you can find what these change requests had in common that might have caused the workflow either not to run or to be deleted/disassociated from the item. Did they have approvals associated?

Thanks & Regards,
Sumanth Meda

[Mahalakshmi Rav]

Hello @Sumanth16 , Thanks for your response!!!

I have checked my latest version of the workflow and it's already published. Workflow > All Contexts, i checked this and currently there are no change records found with my updated workflow.