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Wednesday
All,
I have a requirement to send a notification via a workflow (not flow designer) to the requested for manager.
How do I accomplish that?
Thank you,
Rachel
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Wednesday
Hello @rachelconstanti ,
configure a workflow's Notification Activity with a new notification,For example, you would choose the Requested for manager field from the RITM table to send the email to the manager of the user who requested the item.
- Name: Give your activity a descriptive name (e.g., "Notify Requested For's Manager").
- Recipient: Click the magnifying glass icon or search field to select the recipient.
- From the list, select the field for the Requested for user.
- To specify the user's manager, use dot-walking to access the manager field from the related user record. For example, you might select Requested for manager.
- From the list, select the field for the Requested for user.
- Subject: Enter a subject for the email. You can use dynamic content here, such as ${number} for the request number.
- Message HTML: Draft the body of your email. You can use dynamic content to include relevant details from the request.
Thanks,
Valmik Patil
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Wednesday
Thank you,
Not sure why but I thought I needed to script this.