Workflow Set Value not triggering Business Rule

[robrien]

I use a Set Value in a workflow to update a task state to "Closed Complete".   It updates the state but does not trigger any Business Rules with the condition of that state field changing to "Closed Complete".   If I manually update the state in the record, the Business Rule fires perfectly.

I found a similar entry in the community but the final solution isn't clear: Auto close an item

[Michael Ritchie · Accepted solution]

Check the order value of your business rule as it will need to be greater than 1000 to fire. See this article for details:

Execution Order of Scripts and Engines - ServiceNow Wiki

[robrien]

Worked like a charm!   Thanks so much!