Workflow switch activity is stuck/showing finished

[reddy8055]

Hi,

I have created a workflow where once request is submitted, it should create a catalog task automatically and then based on variable selection on RITM it should generate multiple catalog tasks. So, here switch condition is stuck and not generating any tasks once we make variable change on RITM's. It is working fine when we used catalog task activity before switch condition.

Thanks,

[Brad Bowman]

The switch activity is Finished meaning it was reached and the condition/variable successfully evaluated.  There is no blue path leading out of it for one of two reasons - either the value of the result is not one of the conditions, or it is one like Deferred or Initiative/Discovery that has no path leading from it to the next activity.  In this executing workflow view, hover over the Switch activity to see what the result is, or you can view this in the Workflow Context related link on the RITM as well.  Then make sure there is a condition with that value.  Also note that there is a character limit, so if it says the result is "Estimation & TAV Re" that's what the condition activity.result needs to be.  You can check/modify the conditions by double-clicking directly on them, or at the bottom of the activity definition there is a link for Conditions.