Workflow Wait condition script

[Sam Ogden]

Hi All,

I've created a new workflow for a catalog Item.   The Catalog item has 5 checkbox variables.   Each checkbox decides if a task is generated.   We have scenarios however that once the ITEM has been submitted we might need to manually create further tasks.

I've created a wait condition script to check all tasks are closed before moving to a run script to close the ITEM.

For example If 2 checkboxes on the catalog item were true, 2 tasks get generated.   We then manually create a 3rd task.

If the manually created task is closed before either of the workflow generated tasks the workflow works fine.

If the manually created task is the last task to be closed the workflow remains stuck at the wait condition.   If I then go into the workflow context and 'nudge' the workflow, the wait condition runs and the workflow completes.

Is there a way to amend the workflow or some other means to get the workflow to complete without having to manually nudge the workflow?

Below is the workflow and the wait condition script:

Any help is greatly appreciated

Thanks

Sam

[Sam Ogden]

I can't see anything in the workflows that would stop the business rule?

any suggestions?

Thanks

Sam

[Sam Ogden]

Below is an example.

The only part that is different between each one is the short description and assignment group

[Sam Ogden · Accepted solution]

Hi Andrii,

Thanks for all your help on this.   I have managed to get this working following trawling through many articles on here.   one had a link to the following:

Condition Activities - ServiceNow Wiki

section 4.4 example script got this working.

Thanks

Sam