Hi All,
I've created a new workflow for a catalog Item. The Catalog item has 5 checkbox variables. Each checkbox decides if a task is generated. We have scenarios however that once the ITEM has been submitted we might need to manually create further tasks.
I've created a wait condition script to check all tasks are closed before moving to a run script to close the ITEM.
For example If 2 checkboxes on the catalog item were true, 2 tasks get generated. We then manually create a 3rd task.
If the manually created task is closed before either of the workflow generated tasks the workflow works fine.
If the manually created task is the last task to be closed the workflow remains stuck at the wait condition. If I then go into the workflow context and 'nudge' the workflow, the wait condition runs and the workflow completes.
Is there a way to amend the workflow or some other means to get the workflow to complete without having to manually nudge the workflow?
Below is the workflow and the wait condition script:
Any help is greatly appreciated
Thanks
Sam
Hi Andrii,
I've tried to detail below all the information, but let me know if there is anything else than can help to troubleshoot:
Business Rule
RITM
The workflow created SCTASK0051086 & SCTASK0051085. I then Manually created SCTASK0051087. Once all 3 tasks were open I then closed SCTASK0051086, then SCTASK0051085, then SCTASK0051087. All of these were closed using the close task UI Action within each tasks form.
Workflow stuck at wait condition
Workflow Context
If I then nudge workflow from here it then completes:
