Workflow wait for specific time

[sigmachiuta]

I have a reminder date field on my form and I want to send out a notification when the time has elapsed (and set the state field to a new value) I have tried to add a timer in the workflow to

Timer based on: a date/time or duration field

field : u_reminder

wait: the full duration

But the workflow does not wait for the specified reminder date/time.   I have seen the below post but gs.eventQueueScheduled events are deleted after 7 days and you cant delete the event if the reminder date changes.   Also in the workflow if the user updates the date time after the execution will the workflow re-run?

Creating a Simple Reminder Email - ServiceNow Wiki

[Rshear]

Hi,

Did you get anywhere with this? I too am looking for a similar solution.,

[Ajai S Nair]

Hi Russell,

If you want to make the workflow wait based on some field value then you can do it by using a business rule .

Create a field on the table something like an yes/no field and Write a business rule on the table which will check for the needed condition and assign yes to the field if condition is true. In the workflow,set the wait for condition activity wait till the field is yes.

Hope this will help you