worknotes should be in compose section of worknotes

Vedavalli
Tera Contributor

Hi

for my custom workspace I want to show  worknotes in compose section not in the workspace form(same like in sow )

Vedavalli_0-1748920564043.png

in this way I want.

 

for my custom workspace i tried to remove the notes tab from the form in my table but after removing notes section in compose section also worknotes is hidden.I want to show only in compose section not in the form. How can i achieve?

1 ACCEPTED SOLUTION

@Vedavalli 

So you want it only on compose section and not in left side?

If yes then create workspace view rule as per below link and you can achieve your requirement

Hide journal fields on Workspace forms 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @Vedavalli ,

You can use the middle icon to show the compose Section and Work notes would come under it automatically.

SANDEEPDUTTA_0-1748923105849.png

If you still face the same isse, share your custom workspace screenshot please.

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

Ankur Bawiskar
Tera Patron
Tera Patron

@Vedavalli 

don't remove it from form section.

1) Keep it and it will show in Compose section

2) Then use UI policy to hide that field in left side form

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

 

In compose section also it's getting hidden using ui policy .

any other way 

@Vedavalli 

So you want it only on compose section and not in left side?

If yes then create workspace view rule as per below link and you can achieve your requirement

Hide journal fields on Workspace forms 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader