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06-10-2024 12:33 AM - edited 06-10-2024 12:35 AM
there is a custom workspace where incident table is applied, need to add following layout: where following sections should show:
As we can see that three sections are showing there, we need to add these three, tried view option in:
UX Applications [sys_ux_page_registry] -> view [sys_ux_page_property]
and chrome toolbar is:
output is:
but need to implement like first image.
Thanks in Advance.
Solved! Go to Solution.
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06-10-2024 01:56 AM
Hi @rah dev
As per my understanding
Go to Incident - create New in Native View
change the view to Service Operation WS
Right click on context menu -- configure -- Related List
You need to change the scope and make it editable
Bring the related list to right slush bucket
Save
Go to WS and check.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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06-10-2024 12:46 AM
There is differece in 1st and last image, 1st image is when record created and last image is for new incident.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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06-10-2024 12:50 AM - edited 06-10-2024 12:51 AM
Hi @Dr Atul G- LNG, need to implement the solution like first image.
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06-10-2024 01:15 AM
Hi @rah dev
Once you save the record it will work, give a try and share feedback.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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06-10-2024 01:38 AM
@Dr Atul G- LNG, tried but still there is only one section:
need to add two sections with detail section,
Thanks in Advance.
