Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Workspace customization

rah dev
Tera Contributor

there is a custom workspace where incident table is applied, need to add following layout: where following sections should show:

rahdev_0-1718004896738.png

 

 

As we can see that three sections are showing there, we need to add these three, tried view option in:
UX Applications [sys_ux_page_registry] -> view [sys_ux_page_property]

rahdev_1-1718004541659.png

and chrome toolbar is:

rahdev_2-1718004640209.png

output is:

rahdev_3-1718004713300.png

but need to implement like first image.
Thanks in Advance.

1 ACCEPTED SOLUTION

Hi @rah dev 

 

As per my understanding

 

Go to Incident - create New in Native View

change the view to Service Operation WS

Right click on context menu -- configure -- Related List

You need to change the scope and make it editable

Bring the related list to right slush bucket

Save 

Go to WS and check.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

7 REPLIES 7

Hi @rah dev 

 

As per my understanding

 

Go to Incident - create New in Native View

change the view to Service Operation WS

Right click on context menu -- configure -- Related List

You need to change the scope and make it editable

Bring the related list to right slush bucket

Save 

Go to WS and check.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

one thing more, can we add more sections while creating new record in workspace as mention in first screenshot?

Yes, in same way

 

Go to Incident - create New in Native View

change the view to Service Operation WS

Right click on context menu -- configure -- Form

You need to change the scope and make it editable

In down create new section.

Save 

Go to WS and check.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************