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06-10-2024 12:33 AM - edited 06-10-2024 12:35 AM
there is a custom workspace where incident table is applied, need to add following layout: where following sections should show:
As we can see that three sections are showing there, we need to add these three, tried view option in:
UX Applications [sys_ux_page_registry] -> view [sys_ux_page_property]
and chrome toolbar is:
output is:
but need to implement like first image.
Thanks in Advance.
Solved! Go to Solution.
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06-10-2024 01:56 AM
Hi @rah dev
As per my understanding
Go to Incident - create New in Native View
change the view to Service Operation WS
Right click on context menu -- configure -- Related List
You need to change the scope and make it editable
Bring the related list to right slush bucket
Save
Go to WS and check.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-10-2024 01:56 AM
Hi @rah dev
As per my understanding
Go to Incident - create New in Native View
change the view to Service Operation WS
Right click on context menu -- configure -- Related List
You need to change the scope and make it editable
Bring the related list to right slush bucket
Save
Go to WS and check.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-10-2024 02:58 AM
one thing more, can we add more sections while creating new record in workspace as mention in first screenshot?
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06-10-2024 03:03 AM
Yes, in same way
Go to Incident - create New in Native View
change the view to Service Operation WS
Right click on context menu -- configure -- Form
You need to change the scope and make it editable
In down create new section.
Save
Go to WS and check.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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