write a background script for publishing the kb article without approve

naveen reddy2
Tera Contributor

‎04-25-2023 04:04 AM

Publish "Draft" and "Review" state articles:
Currently there are 456 KB articles persist in our service now repository. In total, 345 KB articles are in "Draft" and "Review" state, which are created from problem as a source task. These KB articles should be published. Currently there are few difficulties to chase each KB authors to publish from their end. So, requesting service now team to publish it from backend.

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Anurag Tripathi
Mega Patron
Mega Patron

‎04-25-2023 04:13 AM

It is not recommended that you do it. 

Chase approvers, or add multiple approvers but bypassing approval is not the right approach.

-Anurag
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