Write a Condition that Hides Items in SP Menu

[codechaser]

Looking for a condition that will hide items from displaying in the Service Portal Header Menu.  Right now, I have something that looks like this... GlideSPScriptable.canSeePage("services_status") && gs.getUser()... but need to restrict access, based-on those who are a member of a Department.

Thank you!

[SanjivMeher]

Can you post me the screenshot how you wrote the script?

[codechaser]

I figured-out the problem.  The condition is too long for the input field.  It gets cut-off towards the third department id.  Thoughts?

[SanjivMeher]

Ok. In that case you need a script include. call the function with new Scriptname().functionname()

So complete function will be GlideSPScriptable.canSeePage("services_status") && new Scriptname().functionname()

The script include should have a function with below script

if (gs.getUser().getDepartmentID() == 'sys_id1' || gs.getUser().getDepartmentID() == 'sys_id2' || gs.getUser().getDepartmentID() == 'sys_id3')

return true;

else

return false;

[codechaser]

Thanks!  Here's what I currently have:

Condition:

GlideSPScriptable.canSeePage("services_status") && bsu_service_status().getDepartmentID()

Script Include: 

var bsu_system_status = Class.create();
bsu_system_status.prototype = {
initialize: function() {
if (gs.getUser().getDepartmentID() == 'sysID1' || gs.getUser().getDepartmentID() == 'sysID2' || gs.getUser().getDepartmentID() == 'sysID3')
return true;
else
return false;
},
type: 'bsu_system_status'
};

SysID's are being replaced with actual departments.  However, it does not work.  Suggestions?

[SanjivMeher · Accepted solution]

Condition should be GlideSPScriptable.canSeePage("services_status") && new bsu_system_status().getMyDepartmentID()

Use below script

var bsu_system_status = Class.create();
bsu_system_status.prototype = {
initialize: function() {

},

getMyDepartmentID: function() {
if (gs.getUser().getDepartmentID() == 'sysID1' || gs.getUser().getDepartmentID() == 'sysID2' || gs.getUser().getDepartmentID() == 'sysID3')
return true;
else
return false;
},
type: 'bsu_system_status'
};