Write a Condition that Hides Items in SP Menu

codechaser · ‎02-23-2018

Looking for a condition that will hide items from displaying in the Service Portal Header Menu. Right now, I have something that looks like this... GlideSPScriptable.canSeePage("services_status") && gs.getUser()... but need to restrict access, based-on those who are a member of a Department.

Thank you!

SanjivMeher · ‎02-27-2018

Condition should be GlideSPScriptable.canSeePage("services_status") && new bsu_system_status().getMyDepartmentID()

Use below script

var bsu_system_status = Class.create();
bsu_system_status.prototype = {
initialize: function() {

},

getMyDepartmentID: function() {
if (gs.getUser().getDepartmentID() == 'sysID1' || gs.getUser().getDepartmentID() == 'sysID2' || gs.getUser().getDepartmentID() == 'sysID3')
return true;
else
return false;
},
type: 'bsu_system_status'
};

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View solution in original post

SanjivMeher · ‎02-23-2018

You can write

GlideSPScriptable.canSeePage("services_status") && gs.getUser().getDepartmentID() == 'sys_id of the department who should see status page'

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codechaser · ‎02-23-2018

This works but am curious if you can include multiple departments in the same condition and what that might look like?

Thanks again!

SanjivMeher · ‎02-23-2018

GlideSPScriptable.canSeePage("services_status") && (gs.getUser().getDepartmentID() == 'sys_id1' || gs.getUser().getDepartmentID() == 'sys_id2' || gs.getUser().getDepartmentID() == 'sys_id3')

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codechaser · ‎02-26-2018

Thanks! Oddly enough, it doesn't work for the other two groups, but does for the one. Perhaps a function call would be easier?