Wrong Search Result match count in Global Search - ESS

[Ruchi19]

we have a global search which searches from Catalog and Knowledge tables. but it displays the incorrect number of matching results on ESS page.

When it says, 11 results found, it displays only 7 results. So the Count of found results and actual display of results do not match. Any idea how to fix this?

[Ruchi19]

Thanks John. But I am not sure how to add the category.active field in the choice list.

[john_roberts]

In the field selector scroll down and select "Show related fields", select Category-->Category fields->Active.
Should end up with a filter like this.


Since null categories won't be blank you could probably even leave off the category is not empty filter.

[Ruchi19]

Thanks John. This helps in some cases. but when I did some more search, it does not work in all the cases. on ESS page in DEV instance, I searched for the text 'phone', it says - Catalog Search 20 Items found but displays only 10 items.

Looks like something more is missing.

[john_roberts]

That is due to the global text search property that limits the result display to 10 by default.

[Ruchi19]

That's right. but it is unusual to limit the display results based on global search system property. It would be difficult to predict how many results are going to come up in one search.

I tried to put blank in Global search property instead of 10 and it shows only 1 results.

Is there any way to ignore the system property if the search result matching count is more than that and display everything in that case?