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09-22-2024 09:28 PM
Hiello,
I cannot see on my dev. instance the Change management as is on the example below from the demo
Could you please confirm what conditions needs to be me to be able to see it there?
Also is there a way to display in the DPR incidents that are related to the Change requests that are linked to the Release? thank you
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09-22-2024 10:16 PM
Hi @Alpa82
To see the changes, you must create a product --> Template -- Release and then make the new changes. Till the time there is no release record, changes will not appear.
2nd about Inc., no, as of now we can't add an incident, you can link the incident with change not with Release.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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- Mark as New
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09-22-2024 10:16 PM
Hi @Alpa82
To see the changes, you must create a product --> Template -- Release and then make the new changes. Till the time there is no release record, changes will not appear.
2nd about Inc., no, as of now we can't add an incident, you can link the incident with change not with Release.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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