IS there a way to edit a (dpr) release template once created

ericroth
ServiceNow Employee
ServiceNow Employee

IS there a way to edit a (dpr) release template once created

1 ACCEPTED SOLUTION

SuryakiranMeka
ServiceNow Employee
ServiceNow Employee

@ericroth 

Based on the screenshot, it looks like you're still inside the "Create Release Template" playbook.

Please note that once the activities are completed, the data cannot be edited from within the playbook.
To make changes to the template, follow these steps:

Exit the playbook → Go to Release Administration → Select your template → Click "Edit" from the Actions(To edit the completed playbook activities) or Click on Manage release button(To edit the uncompleted playbook activities).

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5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @ericroth 

I believe you'll need to clone it and make changes — direct editing isn't possible.

 

DrAtulGLNG_0-1754052358077.png

 

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SuryakiranMeka
ServiceNow Employee
ServiceNow Employee

Hi @ericroth 

Yes, you can edit the release template using the same action button. However, please ensure you're logged in with the Release Administrator (Role:sn_dpr_model.release_admin).

Note: While editing the template, the release process itself cannot be modified. As a result, that activity will not be displayed.

The above answer is for to edit an Active release template. For inactive Release template click on the Manage release template button from the manage release template card.

**if you are Editing Release templates which came from demo data then you can't edit those templates. You should clone and edit those templates.**

ericroth
ServiceNow Employee
ServiceNow Employee

Hey Thanks,

i inactivated (new template i created) the template but does not look like i can make any changes other that add(tasks,phase) cannot edit to remove tasks or existing phases

SuryakiranMeka
ServiceNow Employee
ServiceNow Employee

@ericroth 

Based on the screenshot, it looks like you're still inside the "Create Release Template" playbook.

Please note that once the activities are completed, the data cannot be edited from within the playbook.
To make changes to the template, follow these steps:

Exit the playbook → Go to Release Administration → Select your template → Click "Edit" from the Actions(To edit the completed playbook activities) or Click on Manage release button(To edit the uncompleted playbook activities).