Using record producer to create a release.
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‎03-03-2025 03:23 PM
I would like to use Record producer to create a release within Digital product release. I have successfully been able to create a release but I cannot get the release task to be fully configured with phase tasks and tasks within those phases. I am using the code within the Record producer script:
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‎03-04-2025 02:59 AM
Hi @kchadwick
I don't think it's possible with DPR, and I'm also unsure why you're allowing users to create releases. They need a specific DPR role, and it's recommended to create releases from the DPR workspace where all releases, phases, and tasks are available and can be properly linked. Additionally, if users need to create a new project, it should also be done from the workspace. It’s better to educate the user to use the DPR workspace for a better experience.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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‎03-04-2025 08:06 AM
We do not want the user to choose what template to use if possible. Based on responses we want to give the template needed. The idea is that a user fills out a form with about 7 fields and based on those responses we choose what release template to use and automate the creation of the release. Currently we only have two release templates but in the future we will have up to ten. Is this possible within DPR? Thank you for your response.
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‎03-04-2025 11:12 PM
Hi @kchadwick
I think yes, but the issue is that to access the template, a user needs the required role. If the user has the required role, it's better to redirect them to the workspace instead of the portal. To give users the option to select or show the template based on their answer, it would require a good if/else or decision table configuration. So better go WS side.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎03-23-2025 09:43 AM
Hi - Can you please let me know what role should be provided for creaing a new release .
i have a use case, where i would like to open up release record creation to several uses - haviing said that, i would like to limiit them to jusut creating release records. I undestand that Digital Product Release User role provides ability to update and approver tasks - but this role cant create or modify release.
Bhavani