In 2021 Patricia Grant, ServiceNow's VP of IT, presented how ServiceNow measured its own digital transformation. Find the presentation and templates in the attachments and the relevant Ebook below. Di...
Discussion Topic: Late Stages of a New Digital Service • Citizen Developer signals ready to go live • Promotion approvals and automation (including CMDB components) • Production and engagement channel...
Service as a Service o The dichotomy of Brokers Services o Brokered services examples Digital Services Workgroup 2022 Changes o Classification of content o Sponsorship o Larger group YouTube https://w...
Representing Object Storage as a Service in CMDB and CSDM - Alan, Process Architect and Jami Solution Architect from Kaiser Discussion on routing incidents & requests with multiple Service Desks - Joh...
on:
Transforming Human Resource Service Delivery - Rec...
on:
Mastering Tech Debt on the Now Platform
