Link to GitHub Repo: https://github.com/jspirkosn/Create-Digital-Portfolio-from-Excel Build a 700-node digital service portfolio in 30 seconds: Demo & how you can do the same thing Description of the ...
We started this workshop out of our forum a few years ago, and it has grown popular. The goal isn't necessarily to start designing or planning as a next step. It's more to enable your attendees to und...
Link to presentation (2 presentations are available via this link)Governing your Service Data Models: Rachel Trombetta, Senior Executive Enterprise Architect at ServiceNow o Why is the data model impo...
Geography-based Employee Services – Todd Adams, Manager, ESRI Employees that use Geo-Based Digital Services (dispatchers + Asset Service techs) Demonstration - Asset locations and map layers - Work di...
You can download or view the presentations here: https://hsview.servicenow.com/viewer/62f68d19535a8eb5564ce8ac • Topic 1: Designing as a Service – Charles Bartley, Senior Executive Architect, ServiceN...
This is a poll we launched in the Digital Services Forum today. We need to get better at governance overall except for 1 person:-) A follow up is also to get some form of specific governance guidanc...
Link to presentations in this video: https://hsview.servicenow.com/viewer/62e46928dd7090676b29baaa • Platform Operating Model – Jason LaScola, Senior Executive Enterprise Architect, ServiceNow • Discu...
Download the presentation here: https://hsview.servicenow.com/viewer/62d0a4f1972ae2e8a8cc81a2 • CSDM Architecture Services o Demand Analysis o Demo Discussion / Demand Process o Architecture requireme...
I used to put this in the newsletter. People that are tracing the CSDM have trouble finding what to look at. Maybe not the best place for it, but here's a bit of a cheat sheet that Mark put together.N...
Meeting content: https://hsview.servicenow.com/viewer/62be3a68fbe6d32a31e43423 • Rod Jardine - Evolving from Workgroup to Forum • Executive Perspectives - Christine Ehrenberger-Stegmeyer, Vice Preside...
Louis Ronzitti – CSDM at the County of San Diego Jason LaScola - What is LEAP, and why should I care? Charles Bartley - LEAP Deliverables John Spirko - What precisely does LEAP do to help us with CSDM...
Discussion Lead: Mark Bodman, Sr. Product Manager - ServiceNow Data Foundations Agenda: • Learn what a digital operating model is and why it’s important • Thoughts on the organization part of the mode...
The Digital Services Forum makes three primary sources of content accessible to members. The Digital Services Forum shared instance - Send an email to john.spirko@servicenow.com for access to this ins...
Representing Object Storage as a Service in CMDB and CSDM - Alan, Process Architect and Jami Solution Architect from Kaiser Discussion on routing incidents & requests with multiple Service Desks - Joh...
Don’t boil the Ocean o Minimum Viable Portfolios (concept and demo) Mini demos to build consensus o Get what the business would use, delay the rest (demo) Line in the sand o EA Principal: “Every new s...
Digital Services Workgroup Introduction – Martin (5 minutes) o John typically delivers this but will not be available during our session Setting the stage – Martin (5 minutes) o Brief introduction to ...
Level set on the role of Architects in Service Delivery Peter Chorlton, an Enterprise Architect and ServiceNow partner from Ins-pi Discussion on capability structuring Craig Turner and Janet Kownacki,...
I've attached the presentation from this session below. A new service from idea inception to the production Illustration of use case idea – release Demonstration Roles & responsibilities Planning, Bui...
Getting DPM o DPM is available for Rome Patch 5 or above o Install for Rome o Install for San Diego+ Hear first impressions from people that have it installed Discuss who in your organization with ben...
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Transforming Human Resource Service Delivery - Rec...
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Mastering Tech Debt on the Now Platform