Please register here for our forum call on April 27th at 8:30 AM Pacific Time.Agenda: Share ServiceNow's current assets for reference architecture EA Team project (create reference architectures for S...
Two meeting files shared below Ian Leu, ServiceNow Digital Product Value Streams Value Steams on the ServiceNow Platform John Spirko, ServiceNow The Business Architecture Guild EA’s Reference Architec...
Please register here for our forum call on April 13th at 8:30 AM Pacific Time. Guest Speaker William Ulrich - President & Cofounder, Business Architecture Guild Discussion Topics Overview of the Busin...
Agenda - The Open Group (Mark Bodman, ServiceNow) - ITIL (Mich Pautz, USC and Celisa Manly, NAU)
Register now for our forum call on March 16th at 8:30 AM Pacific TimeSpeakers Mitchell Pautz - Senior IT Service Management Analyst at the University of Southern California Mark Bodman - Senior Produc...
Meeting Files (2 available via this link) Discussion Topics Techspace Answers - Dynamic knowledge on the fly Documents - Articles, curated content, better knowledge base Code - Write my app! Speech - ...
Register now for our forum call on March 2nd at 8:30 AM Pacific TimeWatch this 5-minute LinkedIn Learning on Generative AI to prepareJason LaScola will host a roundtable discussion on possible future ...
The meeting file is Attached directly to this post: Intro to Panelists (5 Minutes) - John Spirko - Senior Executive Architect, ServiceNow Background (10 Minutes) - Panelists – What led you here, how d...
Register now for our forum call on February 16th at 8:30 AM Pacific Time
The meeting file is Attached directly to this post: Business Continuity Overview (10 Minutes) J. Scott Hadaway - Group CSDM Overview (5 Minutes) J. Scott Hadaway - Group CSDM + BCM (10 minutes) J. Sco...
Register now for our forum call on January 26th at 8:30 AM Pacific Time (PT) Overview of Business Continuity CSDM Overview CSDM & BCM Technical Considerations for Implementing Recommended Practices #B...
Meeting Files (1 file available via this link)Intro to financials in ServiceNow (10 Minutes) John Spirko - Senior Executive Architect, ServiceNow Invoicing Use Case (15 Minutes) Casey Ginther – Archit...
Register now for our first 2023 forum call on January 12th at 8:30 AM Pacific Time (PT). Learn about the financial foundations for digital products and services in ServiceNow Watch and hear about real...
The Digital Services Forum was founded in June 2018 and is run by ServiceNow's Enterprise Architecture team. We meet bi-weekly to share findings and best practices in leveraging the ServiceNow platfor...
Meeting Files (1 file available via this link) Metrics on our three community interfaces Forum trivia Content Classification review Content Poll and Round Table
Meeting Files (3 files available via this link) Dan Warfield – Managing Director at CC&C Europe Problem Statement “The IT Budgeting Model is Broken,” What is a Digital Product, and how is it different...
Meeting Files (1 file available via this link) This video will explain how to use the most recent ServiceNow capability deck and look at a few examples. It is brand new and has evolved from what many ...
Meeting Files (1 file available via this link) Trials & Tribulations of CSDM Implementers Part II with Jason LaScola, Barry Kant, Eric Dohr & David Stefferud. Join the gang to learn how they approach ...
Meeting Files (2 files available via this link)Several implementers discuss their experiences with implementing CSDM.
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Transforming Human Resource Service Delivery - Rec...
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Mastering Tech Debt on the Now Platform
