Register now for our forum call on March 16th at 8:30 AM Pacific
TimeSpeakers Mitchell Pautz - Senior IT Service Management Analyst at
the University of Southern California Mark Bodman - Senior Produc...
Meeting Files (2 available via this link) Discussion Topics Techspace
Answers - Dynamic knowledge on the fly Documents - Articles, curated
content, better knowledge base Code - Write my app! Speech - ...
Register now for our forum call on March 2nd at 8:30 AM Pacific
TimeWatch this 5-minute LinkedIn Learning on Generative AI to
prepareJason LaScola will host a roundtable discussion on possible
future ...
The meeting file is Attached directly to this post: Intro to Panelists
(5 Minutes) - John Spirko - Senior Executive Architect, ServiceNow
Background (10 Minutes) - Panelists – What led you here, how d...
Register now for our forum call on February 16th at 8:30 AM Pacific Time
The meeting file is Attached directly to this post: Business Continuity
Overview (10 Minutes) J. Scott Hadaway - Group CSDM Overview (5 Minutes)
J. Scott Hadaway - Group CSDM + BCM (10 minutes) J. Sco...
Register now for our forum call on January 26th at 8:30 AM Pacific Time
(PT) Overview of Business Continuity CSDM Overview CSDM & BCM Technical
Considerations for Implementing Recommended Practices #B...
Meeting Files (1 file available via this link)Intro to financials in
ServiceNow (10 Minutes) John Spirko - Senior Executive Architect,
ServiceNow Invoicing Use Case (15 Minutes) Casey Ginther – Archit...
Register now for our first 2023 forum call on January 12th at 8:30 AM
Pacific Time (PT). Learn about the financial foundations for digital
products and services in ServiceNow Watch and hear about real...
The Digital Services Forum was founded in June 2018 and is run by
ServiceNow's Enterprise Architecture team. We meet bi-weekly to share
findings and best practices in leveraging the ServiceNow platfor...
Meeting Files (1 file available via this link) Metrics on our three
community interfaces Forum trivia Content Classification review Content
Poll and Round Table
Meeting Files (3 files available via this link) Dan Warfield – Managing
Director at CC&C Europe Problem Statement “The IT Budgeting Model is
Broken,” What is a Digital Product, and how is it different...
Meeting Files (1 file available via this link) This video will explain
how to use the most recent ServiceNow capability deck and look at a few
examples. It is brand new and has evolved from what many ...
Meeting Files (1 file available via this link) Trials & Tribulations of
CSDM Implementers Part II with Jason LaScola, Barry Kant, Eric Dohr &
David Stefferud. Join the gang to learn how they approach ...
Meeting Files (2 files available via this link)Several implementers
discuss their experiences with implementing CSDM.
Link to GitHub Repo:
https://github.com/jspirkosn/Create-Digital-Portfolio-from-Excel Build a
700-node digital service portfolio in 30 seconds: Demo & how you can do
the same thing Description of the ...
We started this workshop out of our forum a few years ago, and it has
grown popular. The goal isn't necessarily to start designing or planning
as a next step. It's more to enable your attendees to und...
Link to presentation (2 presentations are available via this
link)Governing your Service Data Models: Rachel Trombetta, Senior
Executive Enterprise Architect at ServiceNow o Why is the data model
impo...