DPM: Business Application Performance - Number of Open Incidents

[Khill]

I have a business app portfolio, but I've noticed that the score card " Number of Incidents" never increments when I have an open incident.  Can someone help me figure out why this is happening. 

[Khill]

The job completed. The Number of Incidents didn't increment. The incident was resolved and closed. Still seeing this though 

No sure why its still showing under Needs Attention

[Damhoej]

I have the same issue for changes on a Business Application. It does not show the changes related to the Business Application.
The build tab just states: No change data configured yet
Contact your admin for more info.

The product documentation says that no configuration is needed for changes on the build tab.

[danesh]

If you want to see operational data (Incidents, Changes, Problems) in the Run tab of DPM, those records must reference a Service Offering.
DPM does not pull data via dependency relationships; it only surfaces records that have a direct reference to the solution type (e.g., Service Offering, Business Application, or Application Service) you are managing.
For example:
   • Incidents → Service Offering
   • Changes → Service Offering
Without this reference, the Run tab will appear empty for those KPIs

[Damhoej]

It i more that I would like to see changes on the build tab for a Business Application.
According to the manual there is no need for configuration, but as you state it only looks at offerings

[Barry Kant]

to be sure:
did you enable the properties to populate the impact to Business Applications?
incident: com.snc.incident.populate_business_application
Change: com.snc.change_request.populate_business_application

BR,
Barry