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04-10-2025 08:45 AM
I have created the service commitment and attached it to the service offering. Added an SLA. Created all the relationships. However, I cant figure out why the 100% availability is showing No data available. Can anyone explain?
Solved! Go to Solution.
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04-10-2025 12:13 PM
Typically there is a nightly PA job run to gather the availability within DPM. When you go to the offering at the form level and scroll to the availability tab, do you see an availability hit there?
If you have waited overnight and you still don't see data, then you will need to investigate if the Availability job is being run.
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04-10-2025 11:49 AM
Do you have outages against the offering?
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04-10-2025 12:10 PM
Yes, I have a outage against my Business Service Offering. Still no Availability data.
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04-10-2025 12:13 PM
Typically there is a nightly PA job run to gather the availability within DPM. When you go to the offering at the form level and scroll to the availability tab, do you see an availability hit there?
If you have waited overnight and you still don't see data, then you will need to investigate if the Availability job is being run.
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04-11-2025 04:48 AM
The availability is appearing now as you stated.