DPM: Portfolio - Performance Snapshot Availability No data available

Khill
Tera Contributor

I have created the service commitment and attached it to the service offering. Added an SLA. Created all the relationships. However, I cant figure out why the 100% availability is showing No data available. Can anyone explain? 

 

Khill_0-1744299892847.png

 

1 ACCEPTED SOLUTION

Typically there is a nightly PA job run to gather the availability within DPM.  When you go to the offering at the form level and scroll to the availability tab, do you see an availability hit there?

 

If you have waited overnight and you still don't see data, then you will need to investigate if the Availability job is being run.

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4 REPLIES 4

mikesisson
Mega Guru

Do you have outages against the offering?

Khill
Tera Contributor

Yes, I have a outage against my Business Service Offering. Still no Availability data.

Typically there is a nightly PA job run to gather the availability within DPM.  When you go to the offering at the form level and scroll to the availability tab, do you see an availability hit there?

 

If you have waited overnight and you still don't see data, then you will need to investigate if the Availability job is being run.

Khill
Tera Contributor

The availability is appearing now as you stated.