Service Builder stopped working after upgrade to 3.1.3

[Mikael Karlsson]

Anyone else failing to use Service Builder when installing: Service Builder 3.1.3 and DPM 6.0.8.

When opening a service which is operational and attempting to submit we get the error from a validation script: Status can only move forward to retiring or retired or obsolete from operational.

I suspect this is only a symptom of another issue since we also see the following in the application log when opening a service in SB:

[ASB] Error while setting draft prefix for record name: [Draft] <ServiceName>

There is a new feature in that version which renames the draft with a prefix, and for some reason that fails in our environments.

[Mikael Karlsson]

The development team is working on a fix, ask your support rep to look into PRB1804842 and see if it fits your symptoms.

[Mikael Karlsson · Accepted solution]

Resolved by support and development team supplying three update set patches as a workaround until a permanent fix is in the product.