Cannot install plugins

ArmandK
Tera Contributor

You recently requested the "Customer Service Virtual Agent Conversations" plugin to be activated on your personal development instance: dev245615. Unfortunately the plugin was not activated.

Thanks for being an active member of the ServiceNow Developer

3 REPLIES 3

Maik Skoddow
Tera Patron
Tera Patron

This is a standard email which is triggered due to the long installation time. In almost all cases, the plugin is installed anyway. Please check your instance.

SK Chand Basha
Giga Sage

Hi @ArmandK 

Can you check plugin installation history.

abirakundu23
Mega Sage

Hi @ArmandK ,

Please check plugin activation history.

Or else please try reinstalled/repair application.

or else clear cache your instance & try again.

Actually, it should be activated in PDI.

 

Please mark helpful & accept answer if worthy for you.