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Cannot search asset model with wildcard in mobile agent

When creating an asset with mobile agent, I need to select a model, but the search for model only returns results which begin with my search terms. I can't use wildcards to search for models which contain my search terms.If I enter 3com, there are 3 ...

SD2024 by Tera Expert
  • 2048 Views
  • 2 replies
  • 0 helpfuls

ServiceNow GCC

Hi,ContextWe have an existing Cloud hosted solution which integrates with standard cloud hosted ServiceNow solution. Until this point, everything works as expected.ProblemOur newly released system can be hosted in FedRamp env. and we need to test int...

RafalL by Giga Contributor
  • 258 Views
  • 1 replies
  • 0 helpfuls

missing ui button

I am able to see Start work button in qa instance of legal counsel center but i am not able to see that in uat instance.roles are configured correctly.What should i do?

shreya_3009 by ServiceNow Employee
  • 327 Views
  • 2 replies
  • 0 helpfuls

User/Manager Viewable IT Asset List in Service Portal

Hello everyone,We would like our customers (non-ITIL, snc_internal) to be able to use a Self-Service Portal to display a personalized list of assets assigned to each person. The customers should also be able to view and present asset data linked to e...

Resolved! How to rollback an import

Hi,Could anyone suggest how to rollback the import that done via data source.Data source Import;Type- File.Format- CSVFile Retrieval Method- Attachment.(manual attachment) regards,Nithya.  

Nithya Devi by Tera Contributor
  • 1151 Views
  • 7 replies
  • 3 helpfuls

Nexus 2025 SPM EA and CWM

Has anyone received confirmation of registration for the SPM, EA, CWM event next week? I registered but have received no notice of confirmation and cannot book travel until confirmed. I have also received no response from any attempt to contact via m...

Resolved! Unable to update password in Data Source.

Hi,I am facing an issue in my instances with a data sources record where the XML file is retrieved from MFT location.App Scope-GlobalTable-Data Source(Group Reference)Field type-password(2 way encrypted)Dictionary attribute-is_legacy_password2=true.W...

Nithya Devi by Tera Contributor
  • 3131 Views
  • 22 replies
  • 0 helpfuls

cad quiz

When debugging Email Notifications, what must you check on a user record? (Choose three.)A. Active must be trueB. The First name and Last name fields must have values.C. The value in the Notification field must be set to enabled. D. The user must not...

vijay4968 by Tera Contributor
  • 889 Views
  • 7 replies
  • 0 helpfuls