Zurich Features for EAM
Curious to know ,what will be the new features or updated features for EAM now in Zurich Release . Can someone share what's new in EAM on Zurich !
Forum Posts
show me the business rule script
Add new field Country code under Ticket type in DEV and client script fetching country code from "requested for" user or if "guest" from email address. Only if 2 characters after "." NET or COM shall not be shown.Country code field shall be possible ...
Record Producer
How to add more information in dropdown choice of variable in record producer?
Resolved! Delete Action of Due diligence table should be visible to Specific group.
Hi,Any user from VRM team cannot delete a problematic DDR not IRQ records.The users under USR* VEN USR or USR * VEN ADMIN must have a delete button on the UI.Due diligence Request(DDR) table extends Task table(OOB).By default,admin users can delete t...
Resolved! Update set migration from uat to lower instance is not retrieved on retrieved update set.
Hi All, I was capturing the changes on Local update set of UAT moving the changes to demo instance on Retrieved Update set. After the migration,update set is captured on local update set of demo instance instead of retrieved update set and also no ch...
Clone UAT to DEV
Hi Supporters, We have planned to clone uat to dev. We have decided to preserve user and their related tables(group,role,has role etc).1.If do i preserve these tables(user and related tables),do I expect any mapping(sys_id) issue with the reference ...
Only read access for m2m table.
Hi,I have requirement that only read access(u_xyz_use_case_application table) is given to u_xyz_access_imported_data role(Parent role) .Let me elaborate,u_xyz_use_case_application is the table name(m2m table).------>xyz_application & xyz_usecase.Role...
How to create form
I want to create a form with 3 variables only, where in 1st. Variable (User Role) having multiple choices which can be selected multiple times 2st. Variable(User department) having multiple choices which can be selected multiple times 3rd. variable (...
cmdb_ci_class field on Models
Can someone explain the functional purpose of the field, cmdb_ci_class which exists on the Product Model tables? Is there some use case where this adds value over the Model Category -> CI Class?
When State is Closed. Make all fields ReadOnly
when i execute above why remaining all fields not changed to ReadOnly ?
regarding integration
Does anyone performed integration via SFTP, so external client sends the csv files to us and i have to read and parse that data, how can i do this?
How Do Maintenance Plan Triggers Work?
Hello everyone,I'm currently working with the Maintenance Management capabilities in ServiceNow, and I’ve encountered a question regarding the trigger types available when configuring the schedule of a Maintenance Plan.I see that ServiceNow offers se...
Not able to create asset by import or by using UX for models with OT Control Module category
Hi everyone, Im building a pre-defined model type with Generator as model category and simple model type with OT Control Module category. Im facing challenges with the product model using OT Control Module category as creating assets is not doable. ...
Enterprise Asset Managment Workspace configuration issue
Hi everyone,Im trying to get the activity stream visible on asset records presented in EAM workspace.Anyone have any first hand experience on modifying workspace for this requirement? Ive tried modifying view for EAM workspace on a record in backend ...
Best approach to import work orders and work order tasks combined with maintenance plans EAM
Hi everyone, I’m currently working on a project implementing Enterprise Asset Management (EAM) in ServiceNow. The customer is migrating from an older asset management tool, but the ServiceNow setup is still in progress — specifically in the master da...
