Asset Indoor Map
I made a custom asset. However, it is not appearing in asset indoor map when the stock servicenow demo asset appears. What do I need to check to make it appear?
Forum Posts
EAM Enterprise Asset Management (EAM) Implementation Bootcamp On Demand : Lab Instance w/o EAM
I am taking the EAM Implementation Bootcamp, and the lab instance is not preloaded with EAM, and the Lab guide documents steps to request the plugin from the store, but I keep getting kicked out for not having store credentials. I have never encounte...
Problem with smtp after installing the latest zurich version
There is no outbound smtp or inbound pop3 setting in the latest version of ServiceNow that I just setup. Apologies if I sent to wrong forum. I did not see one for general issues.
Automatically display related information
Hi experts, We have a service form with a field that queries the assets in the alm_asset table (asset tag). How can we display associated asset information once the user selects the asset in other fields (invoice, company, contract, etc.)?
Resolved! How to make Asset Operation
Hi, I have a user with this roles: but he cant see the Lists under 'Asset operations':
Resolved! How to remove Tabs from Enterprise asset estate in EAM Workspace
Hi,Is there any way to remove some of the tabs here without using UI Builder? to disable them
Zurich Features for EAM
Curious to know ,what will be the new features or updated features for EAM now in Zurich Release . Can someone share what's new in EAM on Zurich !
show me the business rule script
Add new field Country code under Ticket type in DEV and client script fetching country code from "requested for" user or if "guest" from email address. Only if 2 characters after "." NET or COM shall not be shown.Country code field shall be possible ...
Record Producer
How to add more information in dropdown choice of variable in record producer?
Resolved! Delete Action of Due diligence table should be visible to Specific group.
Hi,Any user from VRM team cannot delete a problematic DDR not IRQ records.The users under USR* VEN USR or USR * VEN ADMIN must have a delete button on the UI.Due diligence Request(DDR) table extends Task table(OOB).By default,admin users can delete t...
Resolved! Update set migration from uat to lower instance is not retrieved on retrieved update set.
Hi All, I was capturing the changes on Local update set of UAT moving the changes to demo instance on Retrieved Update set. After the migration,update set is captured on local update set of demo instance instead of retrieved update set and also no ch...
Clone UAT to DEV
Hi Supporters, We have planned to clone uat to dev. We have decided to preserve user and their related tables(group,role,has role etc).1.If do i preserve these tables(user and related tables),do I expect any mapping(sys_id) issue with the reference ...
Only read access for m2m table.
Hi,I have requirement that only read access(u_xyz_use_case_application table) is given to u_xyz_access_imported_data role(Parent role) .Let me elaborate,u_xyz_use_case_application is the table name(m2m table).------>xyz_application & xyz_usecase.Role...
How to create form
I want to create a form with 3 variables only, where in 1st. Variable (User Role) having multiple choices which can be selected multiple times 2st. Variable(User department) having multiple choices which can be selected multiple times 3rd. variable (...
