CREATION OF CI ON EXISTING ASSETS

[Mamidi]

Hi Team ,actually i imported assets through transform maps and after that it didn't create CIs on them so how can i make it happen now it is showing the class as empty and i gave all mandatory fields and model category all ,so how to get corresponding CIs to my existing assets can you help me with this 

[BenE02563212407]

Hey Mamidi, 

Give this a look: https://www.servicenow.com/docs/r/zurich/it-asset-management/hardware-asset-management/c_ManagingAss...

There are a few key system properties that should help with syncing created asset records with CI records and/or creating CI's automatically following an asset import. 

• glide.create_alm_asset.async - When the glide.create_alm_asset.async property is set to false, assets are created immediately from CIs.
• glide.asset.create_ci_with_ire - enables CIs to be created from assets using the ServiceNow® Configuration Management Database (CMDB) Identification and Reconciliation engine (IRE)

Depending on the table you have your assets in there may be more/other business rules to be aware of (I attached a screenshot of some of those).